Privacy Policy

At iShop, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. By using our website, you agree to the terms outlined in this policy.

Information We Collect

We may collect the following types of information from you:

1. Personal Information:

   • Name, email address, phone number, billing/shipping address, and payment details.
   • Account information when you register on our website.

2. Non-Personal Information:

   • IP address, browser type, operating system, and usage data (e.g., pages visited, time spent on our site).

3. Transaction Data:

   • Details of your purchases, order history, and preferences.

4. Cookies and Tracking Technologies:

   • We use cookies and similar technologies to enhance your browsing experience and analyze site traffic.

How We Use Your Information

We use your information to:

• Process your orders and manage your account.
• Provide customer support and respond to your inquiries.
• Personalize your shopping experience.
• Send promotional emails, special offers, and updates (you can opt-out anytime).
• Improve our website and services through analytics and feedback.
• Comply with legal obligations and prevent fraud or abuse.

How We Protect Your Information

We implement strict security measures to safeguard your personal data, including:

• Encryption of sensitive data during transmission (e.g., SSL).
• Secure storage of payment details through trusted third-party payment gateways.
• Regular monitoring of our systems for vulnerabilities and breaches.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners for the following purposes:

1. Service Providers:
   • Payment processors, shipping companies, and IT support providers to fulfill your orders and deliver services.
2. Legal Requirements:
   • To comply with laws, regulations, or court orders, or to protect our rights and interests.

Your Rights

You have the following rights regarding your personal data:

• Access and Update: You can access and update your account information at any time.
• Data Deletion: You can request the deletion of your personal data (subject to legal obligations).
• Marketing Preferences: You can opt-out of promotional emails by clicking the “unsubscribe” link or contacting us.
• Cookies Control: Adjust your browser settings to manage cookies and tracking preferences.

Cookies Policy

Cookies are small files stored on your device to enhance your browsing experience. We use cookies for:

• Essential Functions: To ensure smooth operation of our website.
• Analytics: To understand user behavior and improve our site.
• Personalization: To remember your preferences and display relevant content.

You can disable cookies in your browser settings, but some features of our website may not function properly.

Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy

• Email: support@ishopfsd.pk
• Phone: +92 323 916666
• Live Chat: Available on our website during business hours. Also on Whatsapp.

Thank you for trusting iShop with your personal information. We are committed to ensuring your privacy and delivering a secure shopping experience.